SHIVESH DUTT SHARMA

Business Analyst
Gurugram, IN.

About

Detail-oriented Business Analyst with over 2 years of experience in delivering data-driven insights and process improvements across tech and consulting sectors. Adept in SQL, Tableau, and Agile methodologies, with a proven track record in product roadmap development and market analysis. Seeking to leverage expertise in digital transformation and customer-centric innovation to drive impactful business outcomes and enhance user experiences.

Work

Genpact
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Process Analyst

Gurugram, India, India

Summary

Currently serving as a Process Analyst, driving business process analysis, requirement elicitation, and data-driven decision-making within the tech and consulting sectors.

Highlights

Led comprehensive business process analysis and requirement elicitation, translating complex business needs into detailed BRD/FRD documentation to guide functional specifications and align stakeholder expectations.

Applied Agile (Scrum, Kanban) methodologies to manage product roadmaps, backlogs, and sprint planning, fostering cross-functional collaboration and user story creation using JIRA and Confluence.

Utilized SQL, Excel, Power BI, and Tableau to perform robust data extraction, transformation, and visualization, enabling data-driven decision-making and reporting.

Conducted in-depth competitive analysis, A/B testing, and customer feedback integration to inform feature prioritization and optimize product performance and market fit.

Techgment Pvt. LTD.
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Product Management Intern / Growth Consultant

Remote, Global, India

Summary

Drove product development and growth strategies for a learning platform, accelerating launch, boosting user acquisition, and optimizing engagement.

Highlights

Collaborated with the founding team to define and iterate on the MVP of a learning platform, accelerating product launch by 30% and improving early adoption among beta users.

Conducted in-depth market and competitor analysis, identifying key feature gaps that influenced the product roadmap and contributed to a 40% increase in user acquisition within the first quarter.

Led initiatives to streamline student onboarding and in-app experience, boosting user engagement by 25% and reducing drop-off rates by 15%.

Supported growth strategy by preparing business models, learning outcome metrics, and investor collateral, contributing to successful engagement with early-stage investors and academic partners.

Education

Lovely Professional University
Jalandhar, Punjab, India

Bachelor of Technology

Computer Science

Skills

Data Analysis & Business Intelligence

SQL, Excel, Power BI, Tableau, Data Extraction, Data Transformation, Data Visualization, A/B Testing, Quantitative Analysis.

Product Management & Strategy

Product Roadmap Development, Backlog Management, Sprint Planning, User Story Creation, Feature Prioritization, Product Optimization, Product Lifecycle Management, MVP Definition, Product Strategy, Go-to-Market Strategy, Product Launch.

Agile & Project Management

Agile (Scrum, Kanban), Cross-functional Team Collaboration, JIRA, Confluence.

Market Research & Competitive Intelligence

Market Research, Competitive Analysis, Trend Analysis, Customer Feedback Integration, Market Intelligence, Market Positioning, Growth Forecasting, User Adoption Patterns, Consumer Behavior, Regulatory Analysis, Customer Segmentation.

Business Analysis & Process Improvement

Business Process Analysis, Requirements Elicitation, BRD/FRD Documentation, Stakeholder Communication, Business Needs Translation, Functional Specifications, Business Process Modeling.

Strategic Planning & Consulting

Strategic Research, Business Model Development, Investor Collateral, Strategic Decision-Making, Growth Strategy.

Projects

SustainabilityTech Market Trend Report

Summary

Conducted comprehensive market and competitive research on smart home sustainability products, focusing on emerging trends, consumer behavior, and regulatory drivers.

FinTech Market Research and Competitive Intelligence Report

Summary

Led a comprehensive market intelligence study on three leading digital payment platforms, evaluating their business models, market positioning, and feature ecosystems.