SHIVESH DUTT SHARMA

Business Analyst

Gurugram, IN.

About

Detail-oriented Business Analyst with over 2 years of experience in delivering data-driven insights and process improvements across tech and consulting sectors. Adept in SQL, Tableau, and Agile methodologies, with a proven track record in product roadmap development and market analysis. Seeking to leverage expertise in digital transformation and customer-centric innovation to drive impactful business outcomes and enhance user experiences.

Work

Genpact

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Process Analyst

Gurugram, India, India

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Summary

Currently serving as a Process Analyst, driving business process analysis, requirement elicitation, and data-driven decision-making within the tech and consulting sectors.

Highlights

Led comprehensive business process analysis and requirement elicitation, translating complex business needs into detailed BRD/FRD documentation to guide functional specifications and align stakeholder expectations.

Applied Agile (Scrum, Kanban) methodologies to manage product roadmaps, backlogs, and sprint planning, fostering cross-functional collaboration and user story creation using JIRA and Confluence.

Utilized SQL, Excel, Power BI, and Tableau to perform robust data extraction, transformation, and visualization, enabling data-driven decision-making and reporting.

Conducted in-depth competitive analysis, A/B testing, and customer feedback integration to inform feature prioritization and optimize product performance and market fit.

Techgment Pvt. LTD.

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Product Management Intern / Growth Consultant

Remote, Global, India

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Summary

Drove product development and growth strategies for a learning platform, accelerating launch, boosting user acquisition, and optimizing engagement.

Highlights

Collaborated with the founding team to define and iterate on the MVP of a learning platform, accelerating product launch by 30% and improving early adoption among beta users.

Conducted in-depth market and competitor analysis, identifying key feature gaps that influenced the product roadmap and contributed to a 40% increase in user acquisition within the first quarter.

Led initiatives to streamline student onboarding and in-app experience, boosting user engagement by 25% and reducing drop-off rates by 15%.

Supported growth strategy by preparing business models, learning outcome metrics, and investor collateral, contributing to successful engagement with early-stage investors and academic partners.

Education

Lovely Professional University

Jalandhar, Punjab, India
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Bachelor of Technology Computer Science

Skills

Data Analysis & Business Intelligence

SQL, Excel, Power BI, Tableau, Data Extraction, Data Transformation, Data Visualization, A/B Testing, Quantitative Analysis.

Product Management & Strategy

Product Roadmap Development, Backlog Management, Sprint Planning, User Story Creation, Feature Prioritization, Product Optimization, Product Lifecycle Management, MVP Definition, Product Strategy, Go-to-Market Strategy, Product Launch.

Agile & Project Management

Agile (Scrum, Kanban), Cross-functional Team Collaboration, JIRA, Confluence.

Market Research & Competitive Intelligence

Market Research, Competitive Analysis, Trend Analysis, Customer Feedback Integration, Market Intelligence, Market Positioning, Growth Forecasting, User Adoption Patterns, Consumer Behavior, Regulatory Analysis, Customer Segmentation.

Business Analysis & Process Improvement

Business Process Analysis, Requirements Elicitation, BRD/FRD Documentation, Stakeholder Communication, Business Needs Translation, Functional Specifications, Business Process Modeling.

Strategic Planning & Consulting

Strategic Research, Business Model Development, Investor Collateral, Strategic Decision-Making, Growth Strategy.

Projects

SustainabilityTech Market Trend Report

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Summary

Conducted comprehensive market and competitive research on smart home sustainability products, focusing on emerging trends, consumer behavior, and regulatory drivers.

FinTech Market Research and Competitive Intelligence Report

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Summary

Led a comprehensive market intelligence study on three leading digital payment platforms, evaluating their business models, market positioning, and feature ecosystems.